back Back to Jobs

Service Appointment Coordinator-BDC

Location: Minnetonka, MN
Job # 10147402
Date Posted: 11-13-2017
Morrie’s Automotive Group is now hiring service appointment schedulers. Automotive knowledge is helpful, but is NOT required. Immediate and ongoing training provided. Recent high volume phone experience and excellent computer skills are a MUST!

Our ideal candidate will be extremely organized, excel with written and verbal communication and be committed to delivering exceptional customer service. If you have the skills and experience were looking for, please apply.

We are looking for both FT & PT availability.  

Position Details:
  • Answer inbound calls to schedule service appointment
  • Confidently recommend/promote services
  • Outbound customer satisfaction calls
  • Respond to customer email & chats
  • Confirm appointments and reschedule missed appointments
  • Follow up with customers who are overdue for service
  • Contact customers regarding marketing initiatives
  • Log customer information and purify database.
Requirements:
  • Experience handling in/outbound calls
  • Excellent oral and written communication skills
  • Strong organization & ability to multi-task
  • Thrive in fast paced environment
  • Ability to work well independently
  • Strong PC and Internet Skills
  • Submit to and successfully pass a pre-employment background check.
     

 
this job portal is powered by CATS