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Customer Service/Business Development Center- Mtka Ford

Location: Minnetonka, Minnesota
Job # 10147435
Date Posted: 11-13-2017
Morrie's Automotive Group is currently recruiting for the position of an BDC agent in our dealership. As a BDC agent, you are essentially the life of the organization. Your personality and ability to multi task will essentially be the first point of contact for all customers of our dealership. Whether they be setting a service appointment via phone, or if they are setting an appointment to look at a pre -owned vehicle. As a BDC agent, you will process telephone, email, chat, text, and other inbound leads within the store. And you will coordinate the visit with respective departments and follow the customer through the buying cycle.  This is an ideal position for persons looking to advance their career within our dealership and is an excellent gateway or platform for those wishing to pursue a career in the sales departments.

Hours: Looking for candidates with FT availability or PT candidates that are open to working 25-30 hours a week: nights & every other Saturday

Training will be provided to the qualified applicant. Ideal candidates will possess the minimum qualifications-
  • Reliable work ethic and a can do attitude. Proven history of reliability and accountability.
  • Ability to multi task and be outspoken, comfortable communicating and excited to be proactive.
  • Ability to work day evening and weekend hours in exchange for great pay.
  • Experience taking high volume calls in a fast paced, demanding environment
  • Strong data entry and 10-key skills
  • Effective spoken and written communication skills
  • Ability to follow procedures and use provided scripts
  • Ability to make 100 phone calls per day.
  • Team player attitude that can laugh and have fun.
  • Prompt and courteous

 
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